Shipping policy

Last Updated: March 6, 2025

Processing & Shipping Times

• Orders are processed within 2 business days after payment is received.
• Shipping times vary depending on the shipping method selected at checkout. Estimated delivery times are:
  • Standard Shipping: [5-7 business days]
• We do not process or ship orders on weekends or holidays.

Shipping Rates & Carriers

• Shipping rates are calculated at checkout based on the weight and destination of your order.
• We currently ship via USPS and UPS to ensure reliable delivery.

Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.
• Please allow 24-48 hours for tracking updates to appear.

Shipping Locations

• We currently ship within the United States only.
• At this time, we do not offer international shipping.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours with photos of the damage at info@grandgoatsoap.com.
• If your package is lost in transit, please reach out, and we will assist in filing a claim with the carrier.

Returns & Exchanges

• For details on returns, please see our [Return Policy].

For any questions, contact us at info@grandgoatsoap.com.